How I Use AI
Fast Prototyping & Connected Workflows
Brainstorming & Copy
It’s my go-to for pressure-testing messy concepts, iterating on UX copy, or working through tough design decisions. Right now, I'm also learning Weave to help pull together AI image compilations for early concept exploration.
Keeping the User First
I use AI to help synthesize research and spot patterns. It helps me make sure every experience I build is grounded in what users actually need, keeping their context front and center before I even start designing.
Talking the talk with Engineering
To bridge the gap between design and dev, I use AI to map out tricky edge cases and write much better functionality specs. It makes handoffs smoother and helps us collaborate a lot more effectively.
Catching It Before It Breaks Trust
During onboarding for the Sunday app, we asked new users to upload a photo of their lawn so Sunny could deliver personalized intel right away. In testing, we found the cracks: upload anything else — a coffee cup, a dog — and Sunny confidently returned a generic yard observation anyway. It didn't know it was wrong, and it didn't say so.
That's the moment trust breaks. We rebuilt the flow so Sunny would acknowledge whatever was actually in the photo, then ask again for a yard shot — with the option to skip. Small fix, big shift: from AI that fakes confidence to AI that's upfront.
It's the same question I ask of every AI feature now — not "does this work," but "what does it do when it doesn't know the answer."
The Role of Craft
AI tools are only as powerful as the designer directing them. The grunt work — drafts, variations, first passes — is easy to hand off. Knowing which of those is actually right for the user, and which questions to ask to get there, still comes from years of shipping real products. I love this craft, and I'm at my best when guiding whip-smart teams to push the boundaries of what we can build together.
Ship, Then Learn
The work doesn't stop at handoff. Once something ships, I watch how people actually use it — where they hesitate, what they skip, what surprises them — and feed that back into the next round. AI helps me move fast up front, but the loop only closes when real usage tells us if we got it right.